Fling Wellness Gummies Subscription and Purchase Terms and Conditions

PLEASE READ THE FLING WELLNESS GUMMIES WEBSITE TERMS AND CONDITIONS REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING FLING WELLNESS GUMMIES OR THESE SUBSCRIPTION TERMS, INCLUDING A WAIVER TO BRING ANY CLAIM UNDER A CLASS ACTION OR TO HAVE A TRIAL BY JURY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT SUBSCRIBE TO OR PURCHASE OUR PRODUCTS.

Fling Wellness Gummies (including its representatives, affiliates, and subsidiaries, "Fling") offers subscription and single purchase options for our wellness gummy products (our "Products"), conditioned upon your acceptance of all terms, conditions, policies, and notices stated in these Fling Wellness Gummies Subscription and Purchase Terms and Conditions (the "Terms"). Throughout these Terms, the terms "we", "us" and "our" refer to Fling. These Terms govern your purchase of and subscription to our Products. The Products are offered to you conditioned on your acceptance, without modification, of the terms, conditions, and notices contained in these Terms. If you do not agree to these Terms, please do not subscribe to or purchase our Products. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

By subscribing to or purchasing our Products, you agree to be bound by the Terms. These Terms apply to all users of the Products.

Note that personal information that is collected in relation to Product subscriptions and purchases is collected and handled in accordance with our Privacy Policy.

These Terms do not apply to the use of our website or other services; please see above a link to the Fling Wellness Gummies Website Terms and Conditions. Also, other terms and conditions may apply to a particular Fling survey or campaign. Please refer to such separate terms and conditions where applicable.

YOU MUST BE AT LEAST 18 YEARS OF AGE TO SUBSCRIBE TO OR PURCHASE OUR PRODUCTS. YOU MAY ONLY USE THE PRODUCTS IN COMPLIANCE WITH ALL APPLICABLE LAWS, RULES, AND REGULATIONS.

I. RETURN AND REFUND POLICY

If for any reason you are not satisfied with your purchase, you may request a refund within 45 days of delivery of your first monthly subscription order or single product purchase. We will refund you for the full cost of the Product—minus shipping, VAT, or duties—no questions asked. Please note there is no need to send your Product back to us. To request a refund, simply reach out to Fling Customer Care at care@hellofling.com within 45 days of your first monthly subscription order or single product purchase, and someone will be happy to help. Refunds take approximately 2-5 days to process.

If your refund request is made outside of the 45-day period above, we are unable to issue a refund or offer credit.

We offer refunds only for your first subscription order or single product purchase, but not for subsequent refills on any ongoing plan, even if billed, paid, or shipped within the 45-day period mentioned above. Orders already in fulfillment are not eligible for refunds. For subsequent shipments, you can reschedule or cancel your subscription at any time through your Account. Fling also sends an email alert 3 days before your next billing date. Subscriptions that are canceled and later reactivated are not eligible for a refund

II. THEFT, LOSS, AND DAMAGES POLICY

At Fling, we prioritize the satisfaction and trust of our customers. To ensure a seamless and worry-free shopping experience, we have implemented a comprehensive Package Protection Policy. This policy covers potential issues that may arise during the shipping and delivery process, ensuring that our customers receive their products in perfect condition.

Coverage

Our Package Protection Policy includes coverage for the following situations:

1. Damaged Packages: If your package arrives damaged, please contact us within 7 days of receiving the package with photographic evidence of the damage. Once damage is verified, we will provide a replacement.
2. Lost Packages: If your package is lost in transit, please notify us within 30 days from the date of the shipment. We will work with our shipping partners to locate your package. If it cannot be found, we will provide a replacement.
3. Stolen Packages: If your package is marked as delivered but you have not received it, please reach out to us within 7 days. We recommend that you choose a secure delivery location or arrange for someone to receive the product at the time of delivery. Please check with neighbors and look around your delivery area first. If the package is still not found, we will provide a replacement.
4. Incorrect Items: If you receive an incorrect item or an item is missing from your order, please contact us within 7 days of receiving your package. We will promptly send the correct item or provide a refund for the missing item.

Filing a Claim

To file a claim under our Package Protection Policy, please follow these steps:

1. Contact Customer Support: Reach out to our customer support team at care@hellofling.com with your order number and a description of the issue.
2. Provide Evidence: For damaged packages, incorrect items, or missing items, please include clear photographs that show the problem. This helps us to resolve your claim quickly and efficiently.
3. Resolution: Our team will review your claim and provide a resolution within 5 business days. Depending on the situation, we may offer a replacement (pending availability), a refund, or further assistance in locating your package.

Exclusions

Our Package Protection Policy does not cover:

• Packages that are delivered to an incorrect address due to customer error.
• Issues reported beyond the specified notification period.
• Packages that are undeliverable due to incorrect shipping information provided by the customer.

Customer Responsibilities

To ensure a smooth resolution process, we ask our customers to:

• Provide accurate shipping information at the time of purchase.
• Report any issues promptly within the specified timeframes.
• Cooperate with our customer support team and provide any necessary information or documentation.

 

III. CONTACT INFORMATION

The Products are offered by Fling Wellness Gummies. You may contact us by emailing us at care@hellofling.com. You may also contact us by writing to:

Fling Wellness Gummies  

10880 Wilshire Boulevard Suite 1101  

Los Angeles, CA 90024  

United States

Last updated: Aug 15, 2024